Mastercard Foundation

Head, Program Operations

Description

Posted on: 
August 20, 2025
  • In this role, you'll serve as a strategic partner to program leadership by guiding planning, portfolio design, and performance oversight, while facilitating alignment across multi-country initiatives.
  • Oversee program operations by implementing execution standards, monitoring delivery through dashboards and trackers, and coordinating risk mitigation and course corrections.
  • Lead program planning and portfolio management by driving multi-year operational plans, forecasting resources, tracking priorities, and ensuring alignment through governance processes.
  • Champion process excellence and capability building by embedding structured project management, leading training and workshops, and promoting adoption of tools that strengthen accountability.
  • Foster cross-team integration and knowledge management by enabling collaboration across offices, organizing learning events, and cultivating a culture of operational innovation.
  • Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you are hesitating, apply!

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