Dalberg
Global Knowledge Insights and Client Support (KICS) Coordinator
Description
Our insights and knowledge are a key part of the value proposition we bring to our clients and of the impact we can have in the world. The Knowledge, Insights and Client Support (KICS) team is a core part of our Global Shared Services team; it is focused on harnessing this knowledge and helping to extract insights from our projects around the world. In doing so, the KICS team helps our teams to improve our client service delivery, strengthen our business development, and ultimately contribute to the social impact and development sector as a whole by sharing our knowledge and insights externally and internally.
The KICS Coordinator plays a critical role in ensuring the effective management and operation of Dalberg’s knowledge systems, vendor relationships, and data capture for firm knowledge. You will focus on maintaining and improving our systems, ensuring compliance with organizational expectations, supporting staff with responsive and proactive assistance, and contributing to strategic initiatives alongside other KICS team staff.
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